Shipping policy

At Larvienne, each order is carefully prepared through our trusted fulfillment partners to ensure a thoughtful and elevated shopping experience.

Please review the shipping details below before placing your order.

1. Order Processing

Orders are typically processed within 1–4 business days after payment is successfully confirmed.

During peak periods, launches, holidays, or promotional events, processing times may be slightly extended.

2. Estimated Delivery Time

Estimated delivery time is typically 7–15 business days after processing, depending on your location and carrier conditions.

Please note:

Delivery times are estimates only and are not guaranteed
Some orders may arrive sooner, while others may take slightly longer depending on destination
International shipping may be affected by customs processing, local carriers, weather, or seasonal demand

3. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking details (when available).

Please allow 2–5 business days for tracking information to update after shipment.

4. Split Shipments

If your order includes multiple items, products may occasionally be shipped separately and arrive in different packages.

5. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is entered and the order has already entered processing or shipment, we may not be able to make changes.

Larvienne is not responsible for packages delayed, lost, or delivered incorrectly due to address errors submitted by the customer.

6. Delays, Lost Packages & Carrier Issues

If your package appears delayed or tracking has not updated for an extended period, please contact us at larvienneshop@gmail.com and we will gladly review the shipment status with you.

Please note that shipping delays caused by carriers, customs, weather conditions, or peak-season congestion are outside our direct control.

7. Customs, Duties & Taxes

Depending on your country or region, customs duties, import taxes, or additional local fees may apply.

These charges, if applicable, are the responsibility of the customer.

8. Refused or Unclaimed Deliveries

If a package is refused, abandoned, or left unclaimed and returned by the carrier, any refund issued may exclude original shipping costs, return handling fees, or carrier-related charges.